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German-Speaking Technical Support Analyst - student contract
transcosmos (TCIS)Budapest, Budapest, HUTöbb mint 30 napja
Állás típusa
- Quick Apply
Munkaköri leírásStrong German (C1) and good English (B2) communication skills A curious mindset and a genuine interest in tech — even if you’re still learning Clear and friendly communication – you enjoy helping people Basic PC skills (you’ve used Microsoft Office or similar tools) A calm, solution-focused approach when things get tricky Willingness to learn and grow – we’ll teach you the rest during training! Any experience in customer service, support, or tech is a bonus, but not a must A full-time, stable position in our modern Budapest support center Paid training on systems, tools, and brand-specific knowledge Competitive salary and cafeteria benefit package A friendly, inclusive team environment with regular engagement activities Opportunity to support tech brands making a real difference in mobility, energy, and lifestyle Internal development and career growth opportunities
Join transcosmos Europe in Debrecen and become part of our expert support team helping users across Europe enjoy some of the world’s most forward-thinking and eco-conscious consumer tech.
Our growing teams support customers across a variety of innovative service areas — from portable energy solutions that provide clean, off-grid power for homes and travel, to smart electric rideables that are transforming personal mobility in urban spaces.
Whether it’s walking someone through Bluetooth pairing or resolving a charging issue, you’ll be the trusted point of contact guiding customers through their tech experience.
Working hours : 8 : 30-17 : 00, included 1 hour break
Type : Full-time
Location : BUDAPEST , Hungary ( on-site ),
What You’ll Be Doing
- Answer customer inquiries in German via phone, chat, and email
- Troubleshoot technical issues
- Guide users through product setup, features, and best practices
- Escalate complex cases through clear internal channels
- Maintain accurate documentation of all interactions
- Follow privacy, security, and quality standards
- Collaborate with a supportive, tech-savvy team
Requirements
What You Bring
Benefits
What We Offer
Hozzon létre álláshirdetést erre a keresésre
Analyst • Budapest, Budapest, HU
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