German-Speaking Technical Support Analyst - student contract

Join transcosmos Europe in Debrecen and become part of our expert support team helping users across Europe enjoy some of the world’s most forward-thinking and eco-conscious consumer tech.

Our growing teams support customers across a variety of innovative service areas — from portable energy solutions that provide clean, off-grid power for homes and travel, to smart electric rideables that are transforming personal mobility in urban spaces.

Whether it’s walking someone through Bluetooth pairing or resolving a charging issue, you’ll be the trusted point of contact guiding customers through their tech experience.

Working hours : 8 : 30-17 : 00, included 1 hour break

Type : Full-time

Location :   BUDAPEST , Hungary ( on-site ),

What You’ll Be Doing

• Answer customer inquiries in  German via phone, chat, and email
• Troubleshoot technical issues
• Guide users through product setup, features, and best practices
• Escalate complex cases through clear internal channels
• Maintain accurate documentation of all interactions
• Follow privacy, security, and quality standards
• Collaborate with a supportive, tech-savvy team

Requirements

What You Bring

Benefits

What We Offer