Italian Speaking Technical Support Analyst

Join our partner as a Technical Support Analyst with Italian language skills!

If you are interested in the position, apply with your English CV !

Provide customer support via phone, email, and chat.

Assist with product setup, configuration, and troubleshooting.

Ensure customer satisfaction by tracking and resolving issues.

Collaborate with various departments to solve complex technical problems.

Educate customers on product usage and benefits.

Proficiency in Italian (B2-C1) and English (B2-C1)

Strong technical aptitude

Excellent communication and problem-solving skills.

Minimum high school diploma; technical certifications are a plus.

Prior experience in customer service or technical support

Paid training

Competitive salary

Cafeteria

Full time or part time employment