Customer Support Representative (Croatian andSlovenian)TOPTALENT • Budapest, Central Hungary, Hungary
Customer Support Representative (Croatian andSlovenian)
TOPTALENT • Budapest, Central Hungary, Hungary
Több mint 30 napja
Munkaköri leírásNative / fliuent in Croatian and Slovenian both verbal and written. Good command in English (minimum B2 level). High school diploma or an equivalent. Excellent customer service and relationship building skills. High motivation and enthusiastic approach, self-organized. Ability to work in a fast-paced organisation. Good numerical and reasoning skills. Attractive remuneration package Working schedule : 8 : 45AM- 5PM Signing bonus Fully paid training Meal allowance Internal development opportunities Discounts with partners Employee assistance / wellbeing program subscription
Position : Customer Support Representative (Croatian and Slovenian)
Location : Budapest, Hungary
Work model : on-site
Employment type : Full-time
Remuneration : Base salary + performance bonuses (after 3rd month of employment).
DUTIES AND RESPONSIBILITIES :
- Communication via incoming telephone, emails and chat with customers in order to solve their issues or inform them about the features of the products.
- Customer Order Management.
- Secure and deepen client retention, contribute to excellent customer support.
- Secure that all complaints are being recognized, recorded confirmed, and solved effectively.
- Proactively propose ways to improve the processes.
- Adhere to given processes and procedures.
- Update the database of customers and document activities.
- Reporting the most common issues to the support team for further escalations.
REQUIREMENTS :
OFFER :
To apply for this position and to explore many other exciting opportunities, visit and apply through our career page : https : / / www.careers-page.com / toptalent-2
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