Content Moderator / Customer Service Specialist with German - Portugal (on-site)

We're Hiring : Content Moderator / Customer Service Agent with German - Porto, Portugal (on-site)

Do you speak German fluently and have strong English skills? Are you passionate about online safety and helping users navigate digital platforms? Join our international team in Porto , where you will play a key role in maintaining a secure and respectful online environment while providing top-tier customer support.

Location : Porto, Portugal (On-site)

EU Passport required

️ Languages : German (C2 / native) + English (B2+)

Contract Type : Full-time

Schedule : Rotational shifts across weekdays and weekends

Welcome Bonus : 3000 EUR (paid upon joining)

️ Relocation support provided if you're moving from abroad

What Youll Be Doing :

• Review and moderate user-generated content according to platform guidelines
• Assist users via chat, email, or internal systems with professionalism and empathy
• Escalate violations or complex issues per internal protocols
• Support a safe and positive user experience by enforcing content policies
• Maintain accurate documentation of interactions and moderation actions

What We Offer :

Help make the digital world a safer place while building your international career.

Apply now and become part of a mission-driven team in Porto!

Contact : giuliano.cani@cbtalents.org