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Customer Delivery Specialist - Excellence in Service
beBeeTechnicalBudapest, Magyarország2 days ago
Job descriptionBachelor's degree in Computer Science or related field required Analytical abilities and project management skills essential for success Fluency in German (written / spoken) and English necessary for direct customer communication and internal collaboration Competitive salary Healthcare benefits International projects Training budget Flexible working environment
Job Overview
As a seasoned leader in the IT industry, this role presents an opportunity to manage service delivery and oversee multiple service chains.
Key Responsibilities
- Plan and control service provision in time, quality, and costs
- Ensure end-to-end delivery and service quality for customers
- Collaborate with portfolio owners to optimize service delivery
Requirements
Benefits
Our ideal candidate will have experience in financial management and budgeting, technical understanding of IT systems and infrastructure, excellent problem-solving and analytical abilities, fluency in both German and English, service management experience with ITIL knowledge, and be flexible to work in different customer areas.
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Customer Service Specialist • Budapest, Magyarország
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