Customer Service Experience Specialist (1 year fixed-term) (m / f)

About this Position

What you´ll do

• Handle customer questions and provide information to resolve any issues, manage orders and deliveries providing high quality customer service
• Process Sales documentation and related administrative tasks
• Maintain customer relationship and contact with logistics service provider, cooperation with cross-functional teams
• Accurate recording and monitoring of customer orders in the system
• Create delivery note and invoice in the system
• Track customer open orders and shipments
• Perform daily, weekly, monthly administrative tasks

What makes you a good fit

Bachelor's Degree

Minimum 1-2 years of relevant work experience

Business fluent level of English and Hungarian languages, German language is an advantage

Accuracy, reliability, good time management skills

Flexible personality with excellent communication and relationship management skills

User level computer skills are required, SAP and Excel knowledge is an advantage

Some perks of joining Henkel

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.