People Service Specialist International Permanent Moves

Location : Budapest, Hungary

About the job

Our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives. Ready? As the People Service Specialist International Permanent Moves, you will act as key point of contact for employees within your scope, guiding them through their international mobility journey in alignment with Sanofi’s International Permanent Resident policy and related guidelines. In your role, you will provide expert support across wide range of topics, including relocation services, immigration, international mobility packages and corporate policy application.

Within our international mobility processes, we place a strong emphasis on the employee experience :

Personalized support : tailored guidance at every stage of the move

Clear communication : ensuring employee and their families understand at each step, what to expect and who to contact for help

Feedback loops : actively seeking feedback from employees to anticipate on pain points and escalate potential roadblocks

Supporting not only the logistics but also understanding the broader implication of an international permanent move

We’re an innovative global healthcare company that helps the world stay ahead of infectious diseases by delivering more than 500 million vaccine doses a year. Across different countries, our talented teams are exploring new technologies to protect people and promote healthy communities. We chase the miracles of science every single day, pursuing progress to make a real impact on millions of patients around the world.

Main responsibilities :

Operational :

Coordinate and monitor the E2E (end to end) international permanent move (IPM) activities in the defined geographies, acting as the project manager responsible for the entire process

Pilot actively the relationship with a wide range of stakeholders (employee, People & Culture and People Services in home and host countries, global relocation and tax support vendors, company legal representatives)

Monitor, track and document the full lifecycle of each international permanent move cases in AssignmentPro, ensuring accurate and up-to-date records at every stage of the process

Identify, address, escalate operational issues / gaps to ensure timely and effective resolution

Ensure compliance with Sanofi International Permanent Moves policy, the International Mobility Global Operating Model as well as all related sub-processes while providing Level 2 support for this process when applicable, and manage direct queries from employees in ServiceNow

Contribute to projects related to IPM, supporting continuous improvement and enhancements

Maintain a strong focus on employee experience, ensuring that each move is not only compliant to the end-to-end process and the Global Operating Model, but also supportive and positive for the employee

Continuous improvement :

Support the identification of issues in International Permanent Moves day-to-day process, help analyze root causes and contribute to proposing improvement actions meanwhile actively participate in operational working sessions and contribute to knowledge sharing across the team

About you

Experience :

First hands on experience in a HR Services role preferably in an international multicultural environment

Some experience or exposure to global mobility management (advantageous)

Soft skills :

Self-motivated & result-driven, with a strong ambition and commitment to delivering high quality services

Strong customer centricity & ability to interact with internal and external clients in a professional manner

Team player, able to work collaboratively transversally and with HR front line teams with an end-to-end mindset

Organized and structured to efficiently manage priorities and workflow

Attentive to detail and works with precision

Broad understanding on HR processes (advantageous)

Awareness of data privacy rules (GDPR) and commitment to maintaining confidentiality

Strong problem solving, deductive and analytical skills, with a willingness to learn and develop further

Computer literate and familiar with HR / Human Capital Management related tools & systems as e.g. Workday & ServiceNow (advantageous), AssignmentPro

Knowledge of Microsoft Office with advance level proficiency in Excel (essential)

Education :

Graduate or Master’s degree with HR / business administration or equivalent previous experience

Languages :

Strong English language knowledge (min. B2-C1) is a must & knowledge of other European language is welcome

Why choose us?

Bring the miracles of science to life alongside a supportive, future-focused team

Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally

Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact

Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave

Play an instrumental part in creating best practice within our Procurement Team for Indirects having a great opportunity to be part of a diverse team while you will gain Manufacturing and Supply chain procurement knowledge as well

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