Customer Service Representative with Polsih

Location : Budapest, Hungary

Work Model :  Hybrid

Employment Type : Full-time

Duties and Responsibilities :

• Address customer inquiries promptly, efficiently, and professionally within established response timeframes.
• Maintain up-to-date technical knowledge of the client’s products and services to provide accurate assistance.
• Use product manuals and internal resources to deliver suitable solutions to customer questions.
• Recognize cases that need escalation and forward them to the appropriate department or senior personnel.
• Precisely document all customer interactions following company guidelines.
• Manage and keep administrative tasks and records current.
• Handle customer communications as needed, ensuring clarity and thorough documentation.
• Organize daily tasks and data entry to maintain accuracy and completeness of information.
• Engage in ongoing performance evaluations based on call quality and customer interactions.

Requirements :

Offer :

How to Apply – Customer Support Roles for Polish Speakers

Please submit your CV in English, ensuring you highlight your Polish language proficiency, any relevant customer support or technical experience, and your motivation for excelling in customer care. Shortlisted candidates will partake in Polish and English language assessments, as well as competency-based interviews. Applications are reviewed continuously.

Our Commitment to Diversity, Equity, and Inclusion in Polish Customer Service Hiring

We value and encourage candidates from all backgrounds, identities, and abilities. Our team is committed to fostering a diverse, inclusive, and equitable workplace. All applicants will receive fair consideration for employment, regardless of gender, ethnicity, disability, sexual orientation, or life experience.