Service Desk Agent - Dutch

SBC Group is an international recruitment and HR consulting firm dedicated to delivering high-quality services to partners across Europe. We connect businesses with top talent and support professionals in finding workplaces that best match their skills and aspirations. Our services include recruitment and comprehensive HR consulting, tailored to the specific needs of each market.

Our international partner, a key player in cash management, is looking for their newest colleague to join the Service Desk Support team!

If you speak Dutch and English, and consider yourself helpful and flexible, this opportunity is for you.

Location of work : Office in District II, Budapest

Your responsibilities will include :

Providing technical support to the company's financial (B2B) partners,

Investigating client issues and assisting in resolving them,

Administering and documenting support processes,

Cooperating with both local and international colleagues.

You can count on the followings (in addition to the base salary) :

Cafeteria,

Private healthcare contribution,

Home office,

Free access to a gym,

Stable international background, structured career path, and professional growth opportunities,

All necessary equipment provided for the job.

You’re the ideal candidate if you :

Speak Dutch and English fluently, as you will be communicating with native speakers,

Are available for a full-time schedule of 40 hours per week (5 days × 8 hours), with rotating but pre-scheduled shifts,

Have strong problem-solving and communication skills.

It’s a plus, if you have previous experience in customer service or IT support field.