Delivering Exceptional Cloud Services
This role involves overseeing end-to-end customer delivery within Cloud Managed Services. As a seasoned professional, you will be responsible for ensuring high-quality service delivery and handling escalations related to service quality.
Key Responsibilities :
- Ensure High-Quality Service Delivery
- Manage Customer-Impacting Projects
Requirements :
Fluency in German for Direct Customer InteractionProficiency in English for Communication with International TeamsDesirable Skills :
Project Management ExperienceStrong Understanding of Service Chain Operations Management (SC-OPM) and Cloud ComputingITIL Processes ExpertiseAccuracy in Financial Management and InvoicingWhat We Offer
A Challenging RoleOpportunities for Growth and Development