Senior Local IT Support Specialist (GBS)

What we ask

Bachelor’s or Master’s Degree (ideally in Information Technology or equivalent)

At least 4-5 years of experience in the field of IT support, preferably at a multinational company or in a SSC environment

Advanced knowledge of Windows endpoint systems and MS Office based systems

Proven knowledge of Digital Workplace

SSCM / Config Manager knowledge & networking knowledge

Basic AV / Online Event experiences

Experience from a shared service environment is a strong adventage

Good communication skills (verbally and in writing), excellent language proficiency in English

Ability to understand end-to-end business processes and translate business problems and value opportunities into process and technology solutions

Ability to work precisely and independently

Ability to cope with resistance

Service minded

Good organizational and co-ordination skills

Can do" attitude

What we offer

A wide range of benefits (cafeteria, home office and sustainable travel allowance, MetLife life- and accident insurance, Medicover package, All You Can Move sport pass)

Home office opportunity (3-4 days / week)

Opportunity to bring in your ideas and to develop further

Challenging tasks with real added value

Cheerful environment with colleagues from different cultures