IT Support Specialist (Linux)

What does the IT Team do?

The Silicon Labs IT team is a tight group of global IT professionals, many of them generalists, with a broad understanding of transformational technology initiatives and a passion for innovation and providing business value through technology. We care about the business we support and take pride in the technology services we deliver, and go the extra mile to “Do the Right Thing” for Silicon Labs.

What are the primary responsibilities?

Installing, configuring, and troubleshooting laptops and desktop PCs in a heterogenous technology environment (Linux, MacOS and Windows)

Supporting users with onboarding and offboarding tasks, including equipment preparation, account provisioning, and workspace setup

Managing, coordinating, and implementing software upgrades, patches and hotfixes on Linux workstations.

Managing Linux user accounts, group permissions, sudo access, and SSH configurations

Maintaining and improving shell scripts or automation tools for system configuration and user environment setup.

Providing hands-on, face-to-face IT support to employees in the office, assisting with hardware issues, peripheral setups, meeting room equipment, and general IT needs

Analyzing error logs and resolving problems associated with the operating system services, hardware, applications and software

Monitoring systems performance, ensuring compliance with security standards, identifying vulnerable areas and providing protection

Keeping the users’ overall IT experience top of mind during all aspects of troubleshooting and problem resolution

Balancing ticket backlog and day-to-day support duties independently

Understanding the ‘big picture’ of Silicon Labs’ deliverables to effectively prioritize work and follow through with all constituents, from individual contributor to senior leadership

What are the required skills or experience?

Bachelor’s degree or equivalent in training, plus 2-3 years of work experience in Linux system administration, IT support or related field

Solid hands-on knowledge of Linux : RedHat or Ubuntu or CentOS or Debian or Fedora

Windows and MacOS knowledge

Comfortable with Shell, Perl, Python or YAML

Self-starter with a service-oriented mindset—enthusiastic, courteous, composed under pressure, and highly organized

Strong verbal and written communication skills

Strong problem-solving abilities and attention to documentation

Having these skills would be a great advantage :

Working knowledge of the following IT platforms and concepts :

ServiceNow

Active Directory

Microsoft O365 Administration

Confluence / JIRA

Zoom and A / V components such as TV’s, projectors, conferencing systems

Additional Linux certifications (RHCT, RHCE and LPIC)

Budapest Perks & Benefits

You would be working from our office in Budapest, in Graphisoft Park, next to the riverbank of the Danube. We also offer :

Annual Budapest travel card or parking in the office garage

Great cafeteria system

Opportunity to join Employment Stock Purchase Plan

Private health care access

Life and accident insurance for every employee

Contribution to a voluntary private pension fund

AYCM card option

Possibility to meet with the executive team regularly

Supportive and multicultural office with enthusiastic, hard-working colleagues

We prioritize the time for social activities, competitions, after work dinners and so much more!