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Customer Service & Sales Support (m / f / d)
WenglorBudapest17 napja
Munkaköri leírásPerform proactive telephone marketing with new and existing clients. Support sales colleagues with appointment scheduling. Monitor call progress and maintain data in the CRM system. Research potential customers through various channels. Excellent communication skills and the ability to work independently. Interested in telephone sales and a passion for building customer relationships over the phone. Strong ability to assess customer needs and connect them with sales team. Proficiency in English and familiarity with SAP and CRM systems are an advantage. An innovative and supportive work environment within a stable, family-owned German company. Competitive salary and attractive cafeteria benefits. A pleasant and collaborative workplace. Flexible working hours (4 hours per day).
Your tasks
As a Customer Service Specialist, you will be the key point of contact for our valued customers, ensuring excellent support and proactive engagement. Your role will combine customer service and inside sales tasks to build and maintain strong client relationships.
Customer Support Tasks :
- Communicate and correspond with customers, sales force, and internal departments.
- Forward customer RFQ´s and leads to the sales team.
- Provide administrative support.
- Handle incoming orders and ensure complete processing in SAP.
- Maintain customer data in SAP.
- Track and follow up on deliveries, ensuring timely shipment.
- Respond to various customer inquiries and manage correspondence.
Inside Sales Tasks :
Your profile
We offer you
Hozzon létre álláshirdetést erre a keresésre
Customer Service • Budapest
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