Mercier Consultancy MD is thrilled to announce a unique opportunity for Italian Speaking Customer Service Representatives who are ready to relocate and work in Greece! We offer a fully paid relocation package to ensure your transition is smooth and hassle-free. This role is perfect for individuals with a passion for customer service and a desire to experience living in a vibrant and culturally rich country like Greece.
Key Responsibilities
- Provide exceptional customer support to clients in Italian, addressing inquiries via phone, email, and chat.
- Assist customers with their questions related to products and services, ensuring high-quality service and satisfaction.
- Resolve customer complaints and issues promptly and effectively while maintaining a positive attitude.
- Document customer interactions accurately in the CRM system for future reference.
- Collaborate with team members and other departments to enhance customer experience and improve service delivery.
- Stay up-to-date with company products, services, and industry trends to provide informed and accurate assistance.
Requirements
Fluency in Italian (both written and spoken) is essential; knowledge of Greek or English is a plus.Prior experience in customer service is highly desirable.Excellent communication and interpersonal skills, with a focus on customer satisfaction.Strong problem-solving abilities and adaptability to handle diverse customer requests.Ability to work in a fast-paced environment and manage multiple inquiries simultaneously.Proficiency in using CRM software and general computer applications.Willingness to relocate to Greece and commit to a flexible work schedule, including evenings and weekends as needed.Benefits
Competitive Monthly SalaryMonthly Performance BonusFully Paid Relocation PackageFully Paid TrainingHealth InsuranceAnd Much More...