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Italian Speaking Customer Service - Work In Greece - Fully Paid Relocation Pack

Italian Speaking Customer Service - Work In Greece - Fully Paid Relocation Pack

Mercier Consultancy MDHU
2 napja
Állás típusa
  • Quick Apply
Munkaköri leírás

Mercier Consultancy MD is thrilled to announce a unique opportunity for Italian Speaking Customer Service Representatives who are ready to relocate and work in Greece! We offer a fully paid relocation package to ensure your transition is smooth and hassle-free. This role is perfect for individuals with a passion for customer service and a desire to experience living in a vibrant and culturally rich country like Greece.

Key Responsibilities

  • Provide exceptional customer support to clients in Italian, addressing inquiries via phone, email, and chat.
  • Assist customers with their questions related to products and services, ensuring high-quality service and satisfaction.
  • Resolve customer complaints and issues promptly and effectively while maintaining a positive attitude.
  • Document customer interactions accurately in the CRM system for future reference.
  • Collaborate with team members and other departments to enhance customer experience and improve service delivery.
  • Stay up-to-date with company products, services, and industry trends to provide informed and accurate assistance.

Requirements

  • Fluency in Italian (both written and spoken) is essential; knowledge of Greek or English is a plus.
  • Prior experience in customer service is highly desirable.
  • Excellent communication and interpersonal skills, with a focus on customer satisfaction.
  • Strong problem-solving abilities and adaptability to handle diverse customer requests.
  • Ability to work in a fast-paced environment and manage multiple inquiries simultaneously.
  • Proficiency in using CRM software and general computer applications.
  • Willingness to relocate to Greece and commit to a flexible work schedule, including evenings and weekends as needed.
  • Benefits

  • Competitive Monthly Salary
  • Monthly Performance Bonus
  • Fully Paid Relocation Package
  • Fully Paid Training
  • Health Insurance
  • And Much More...
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