Credit-Collections Accounting Supervisor
Role summary:
We are seeking a Collections Supervisor to lead coach and support a team of professional collectors in a compliance-first KPI-driven environment. This role is responsible for driving team performance achieving liquidation targets ensuring quality assurance standards are met providing day-to-day operational leadership and fostering a healthy balanced and productive work environment.
Responsibilities:
Supervise the day-to-day work of the team including invoice processing payments collections month end closing processes and account reconciliations under US-GAAP as applicable to the team led
Help develop an environment and culture that supports the attraction and retention of quality talent
Actively participates in the PMP developing SMART goals and objectives
Responsible for balancing team workload and ensuring month-end deadlines and other KPI targets are met for the team
Create appropriate backup structure and cross-training to ensure continuous service levels
Build a culture of operational excellence and continuous improvement
Work with stakeholders to ensure accurate and controlled financial statements for own domain.
Maintain a functional and healthy relationship with site leadership procurement finance and other stakeholders based on need of cooperation.
Qualifications and skills
University degree preferably in Accounting Finance Economics or related subjects.
5 years experience is required (2 years in a Shared Service center)
Demonstrated ability to motivate and develop people
Excellent verbal and written communication and negotiation skills in English
Strong drive for action and proactivity in recognizing and resolving issues
Confident user of MS Office (Excel Word PowerPoint)
Ability to establish and maintain effective work relationships with stakeholders
Ability to cope with and drive process changes
Continuous improvement mindset (LEAN Six Sigma is an advantage)
Required Experience:
Manager
Employment Type : Full-Time
Experience: years
Vacancy: 1