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Customer Success Coordinator
beBeeCustomerBudapest, Magyarország20 órája
Munkaköri leírásStrong analytical skills Proven customer service experience Knowledge of IT / HR market trends Experience working with B2B clients A public transportation ticket Weekly English class provided by the company Hybrid work arrangement (2 days from the office, 3 days from home) Flexible starting hours (8-9 : 30 AM) Team players Proactive Problem solvers Effective communicators Goal-oriented Proficient in Excel or Google Sheets
Job Description
As a Junior Customer Success Specialist & Office Assistant, you will assist our team in their everyday tasks and conduct sales operations activities.
- Communicate with customers via email and phone
- Solve customer problems related to the publication of ads
- Collect feedback from customers through surveys
- Propose optimizations for published advertisements
- Conduct training for customers on using our portal
- Build personal experiences for our customers
- Research customer satisfaction levels
- Coordinate office-related tasks
Required Skills & Qualifications
Benefits
Others
This role is perfect for those who are :
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Customer Coordinator • Budapest, Magyarország