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Customer Success Coordinator

Customer Success Coordinator

beBeeCustomerBudapest, Magyarország
17 hours ago
Job description

Job Description

As a Junior Customer Success Specialist & Office Assistant, you will assist our team in their everyday tasks and conduct sales operations activities.

  • Communicate with customers via email and phone
  • Solve customer problems related to the publication of ads
  • Collect feedback from customers through surveys
  • Propose optimizations for published advertisements
  • Conduct training for customers on using our portal
  • Build personal experiences for our customers
  • Research customer satisfaction levels
  • Coordinate office-related tasks

Required Skills & Qualifications

  • Strong analytical skills
  • Proven customer service experience
  • Knowledge of IT / HR market trends
  • Experience working with B2B clients

    • Benefits

  • A public transportation ticket
  • Weekly English class provided by the company
  • Hybrid work arrangement (2 days from the office, 3 days from home)
  • Flexible starting hours (8-9 : 30 AM)

    • Others

    This role is perfect for those who are :

  • Team players
  • Proactive
  • Problem solvers
  • Effective communicators
  • Goal-oriented
  • Proficient in Excel or Google Sheets
    • Create a job alert for this search

    Customer Coordinator • Budapest, Magyarország

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