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French speaking Order Management Supervisor
Randstad HungaryBudapest, HungaryTöbb mint 30 napja
Munkaköri leírásSupervise and mentor a team of customer service professionals, fostering a collaborative and Actively participate in sales calls and provide support to team members, ensuring seamless Utilize advanced Excel knowledge to work with reports, perform data analysis, and implement Oversee dispute resolution processes, handle escalations, and manage investigations to provide Collaborate with the team to meet and exceed business targets, with a focus on order processing Manage day-to-day customer service activities, ensuring smooth and efficient operations across multiple regions. Actively contribute to various team meetings and events to align with company strategies and Fluency in English and French (mandatory) Min 2-3 years experience in similar role and customer service or a related field Proven experience in people management and team leadership. Strong interpersonal and communication skills. Proficiency in Microsoft Excel and data analysis. Familiarity with SAP and BI analytics (an advantage and a plus). Exceptional problem-solving and decision-making abilities. Excellent organizational and time management skills.
What we offer :
- Attractive compensation package with a wide range of benefits, including cafeteria and private health care package
- Development opportunities for personal and professional growth
- Home office opportunity (hybrid)
- A great diversity of cultures
Picture URL
Organisation / Department
Our business partner - a biotechnological manufacturing company - is looking for a French speaking Order Management Supervisor to spearhead the EMEA region's order management team.
If you're ready to make a significant impact on the business and shape the customer service landscape, then our offer is for you!
Job description
productive work environment.
interactions between sales and customer service.
corrective actions for continuous improvement.
timely and effective solutions.
efficiency and accuracy.
goals.
Requirements
Information
For further information :
fanni.racz@randstad.hu
Hozzon létre álláshirdetést erre a keresésre
French Speaking Order Management Supervisor • Budapest, Hungary
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