Order Support Specialist SME (French or Dutch speaking)

Skills :

• Demonstrate high integrity and compliance.
• Display stringent attention to detail and accuracy.
• Be able to lead and facilitate meetings, take ownership for actions.
• Must be very approachable, calm, and methodical.
• Good problem-solving skills and ability to multitask under tight deadlines.
• Must possess self-motivation, enthusiasm, a positive attitude and perform as a team player.
• Strong written and verbal communication skills.
• Exceptional organizational skills and the ability to prioritize workload effectively.
• Must demonstrate judgment, diplomacy in dealing with internal and external customers.
• Work on own initiative on daily routine tasks as well as solving system issues.
• Ability to deal with ambiguity, to act without having all details available, have a sense of ownership of roles and responsibilities and ability to see the bigger picture, demonstrate a “can-do” attitude and a proactive solution-focused mindset.
• Competent Microsoft Office user.

Experience :

• A minimum of 3-5 years’ customer service experience is required in an SSC / multinational / office environment.
• Experience with ERP systems preferred.

What we offer :

Competitive Compensation Package :  Benefit from a competitive salary, Cafeteria benefits (SZÉP-card allowance), and an annual performance-based bonus. Flexible working arrangements and monthly pension fund contributions after six months of employment are also included.

Flexible Health & Well-being Benefits : Customize your benefits with a choice of three flexible components—An extensive Medicover package, All You Can Move card, and Health Fund—to create the ideal package for your needs. Enjoy upgraded health insurance with enhanced coverage, stay active with access to sports facilities, and manage your health expenses with ease.

Career Growth & Professional Development :  Advance your skills through soft and hard skill training, continuous learning opportunities, and complimentary language courses available after three months of employment.

Modern & Convenient Work Environment :  Work in a modern office featuring standing desks and ergonomic chairs, located approximately 10 minutes from the city center, with complimentary parking provided.

Inclusive, Multilingual Culture :  Join our multilingual work environment with native colleagues, fostering a vibrant, collaborative atmosphere supported by innovative technology.

Engaging Community & Events :  Participate in exciting team and company events, including social responsibility initiatives and after-hours activities, as we celebrate diversity and shared achievements.

Education :

• Requires a high school diploma or a Government Body award. A Bachelor’s Degree is preferred but not essential; candidates with relevant experience and knowledge will also be considered.

Working Conditions :

• This position requires repetitive typing and regular use of a computer plus multiple displays.
• Most of the other physical demands are typical with those associated with an office environment.
• We are proud to be an Affirmative Action / Equal Opportunity Employer committed to hiring a diverse and inclusive workforce.

Thermo Fisher Scientific is an EEO / Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

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