Linux Technical Specialist (EU)

Role Purpose :

Responsibilities / Accountability :

• L3 support for any BAU task (incidents / service requests / changes) ensuring SLAs are met.
• Deployment, configuration, and management of Linux systems according to best practices and standards
• Deployment, configuration, and management of Kubernetes systems
• Experience with using and maintain Ansible frameworks
• Ensuring ITIL / Agile procedures are followed, Incident Management and Change Management processes.
• Collaboration with other team members or other teams to develop, improve automation strategies and deployment processes.
• Collaboration with architects and design team when required.
• Knowledge sharing, documentation
• Incorporation of best practices and standards
• Internal and external projects support
• Ability to work on several customers with different implementations of supported technologies.
• Participation in Service Acceptance duties ensuring solutions are supportable by team.
• Participation in the teams out of hours on-call support rota and be able to work overtime when required.
• Ensure all working time is accounted for within the timesheet system to ensure accurate charge back to our end clients.

Skills / Experience

System administration

Configuration Management / Automation

Containers

Middleware / Web servers

Qualification / Certification requirements

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