French Speaking Customer Service or Order Management Representative

Competitive salary and Cafeteria benefit package

Home Office opportunity - 2 days per week

Supportive working environment

Training support

Long-term career opportunity

Picture URL

Organisation / Department

Our business partner is looking for new French speaking Customer Service and Order Management Representative colleagues. If you have experience in the field of Customer Care or Order Management and are interested in working in a fast paced environment and have excellent communication and problem solving skills then our offer is for you!

Job description

• Ensure the following transactions are done to the highest standard, with accuracy and reducing transaction times within agreed timeframes : Order entry , order follow-up , stock information , backorder reports & invoicing , claim & return handling and crediting
• Deal with customer calls and complaints effectively and professionally as per the service level agreement
• Ensure case and call logging to a high quality standard with regular updates on cases until successful conclusion
• Work collaboratively with Sales , Finance and other relevant internal stakeholders

Requirements

Information

For further information contact me in the given email address below :

fanni.racz@randstad.hu