French Speaking Customer Service or Order Management Representative

Our business partner is looking for new French speaking Customer Service and Order Management Representative colleagues. If you have experience in the field of Customer Care or Order Management and are interested in working in a fast paced environment and have excellent communication and problem solving skills then our offer is for you! Ensure the following transactions are done to the highest standard, with accuracy and reducing transaction times within agreed timeframes : Order entry, order follow-up, stock information, backorder reports & invoicing, claim & return handling and crediting Deal with customer calls and complaints effectively and professionally as per the service level agreement Ensure case and call logging to a high quality standard with regular updates on cases until successful conclusion Work collaboratively with Sales, Finance and other relevant internal stakeholders Elvárások / Requirements Excellent communication skills in English AND French Strong customer services experience within a fast paced, corporate environment  Experience in a customer facing role or order processing  Good MS Office skills  Knowledge of SFDC and SAP desired  Accurate and fast data entry skills  Excellent telephone manner  Excellent organization skills  Amit nyújtunk / Benefits Competitive salary and Cafeteria benefit package Home Office opportunity - 2 days per week Supportive working environment Training support Long-term career opportunity