Slovak Speaking IT Support Specialist - Athens

Patrique Mercier Recruitment JP is excited to announce a fantastic opportunity for a Slovak Speaking IT Support Specialist in Athens, Greece! This role is perfect for individuals who are passionate about technology and dedicated to providing excellent customer service. As a vital member of our team, you will assist Slovak-speaking clients in overcoming their IT challenges and ensuring their technical needs are met with efficiency and professionalism.

Key Responsibilities

• Provide outstanding technical support to Slovak-speaking customers via phone, email, and chat.
• Troubleshoot and resolve a variety of hardware, software, and network issues.
• Guide clients through technical inquiries while educating them on best practices and features.
• Document all customer interactions and resolutions accurately in the support database.
• Work collaboratively with other team members to escalate complex issues as needed.
• Stay informed about the latest trends and updates in technology to enhance support services.
• Engage in continuous learning and development to sharpen your technical skills.

Requirements

Benefits