French Speaking Customer Solutions Specialist

We are looking for a French-speaking Customer Solutions Specialist!

If you are passionate about customer satisfaction, supporting business growth and helping customers achieve their goals, please apply with your English CV!

Handle inquiries from customers and partners, providing product and service information.

Solve technical problems, collaborating with Level 2 specialists for complex cases.

Manage customer data in compliance with data privacy regulations, ensuring a high standard of service.

Perform effective follow-up to ensure timely resolution of issues and customer satisfaction.

Collaborate continuously with the team, customers, and partners.

C1 level French and at least B2 level confident English language skills.

Native level Hungarian knowledge

At least a high school diploma (college / university degree preferred).

Customer-oriented with excellent written and verbal communication skills.

Effective follow-up and problem-solving skills.

Confident knowledge of MS Office suite.

Experience in customer service or technical support roles.

Knowledge of CRM software.

100% Home Office support.

Permanent contract.

Cafeteria benefits.

Modern and multicultural work environment.

Opportunity to build a wide network of connections.