German-speaking Customer Service Agent

Handle inbound calls in German

Support German-speaking patients with appointment scheduling, changes, or cancellations

Manage complaints and callback requests

Make outbound calls to schedule hearing tests

Accurately log all interactions in the internal system

🕘 Working hours :

Monday–Friday 8 : 00–18 : 00, Saturday 9 : 00–15 : 00 (based on shifts, mainly regular hours)

Our partner is an international service provider in the tech industry, currently looking for a German-speaking customer support agent in Budapest to join a project related to healthcare services.

You speak German at native or near-native level (C1–C2)

You’re a good communicator, especially with older clients

You remain calm, kind and respectful – even under pressure

You’re familiar with Google tools and comfortable learning new systems

You have customer service experience – or are eager to start building it

Competitive salary

Cafeteria

AYCM sport pass option

Medicover White private health insurance

Modern office in District 13 (no home office currently)

A growing, stable international company with long-term opportunities