Monitoring Engineer @ Compax Softwaredevelopment Hungary Kft.

Sparked by a vision to fit the needs of MVNOs, Brands and Resellers, i-new is one of the fastest growing technology solutions providers in the mobile communication industry. We specialize in the domain beyond the mobile universe to include Virtual Mobile Networks, opening the telecom world and naturally linking it with the various daily habits of a service subscribers’ life.

Our enterprise mission and our clients’ success has been rooted in our ability to stand up to our obligation to always lead the pace.

• Excellent command of Hungarian and English; in writing, speaking and reading
• Ability to work under pressure and to manage own workload following given guidelines
• Proactivity, flexibility and accuracy
• Very good cooperation and problem solving skills
• Willingness to improve and learn new technologies

Sparked by a vision to fit the needs of MVNOs, Brands and Resellers, i-new is one of the fastest growing technology solutions providers in the mobile communication industry. We specialize in the domain beyond the mobile universe to include Virtual Mobile Networks, opening the telecom world and naturally linking it with the various daily habits of a service subscribers’ life.

Our enterprise mission and our clients’ success has been rooted in our ability to stand up to our obligation to always lead the pace.

Monitoring of the MVNx platforms, Managing incident processes, maintenance processes and following up on incident resolutions, Responding to incoming requests, via various communication channels (i.e : emails, ticketing tools, instant messaging, phone calls), Being interface to customers and managing the communication flows, Ensuring all work is carried out and documented in accordance with required standards, methods and procedures, Working collaboratively with local and onsite teams, Collaboration with 2nd and 3rd level departments] Requirements : MS Office, Jira, Confluence, Linux, Nagios Core, Analytical skills Tools : . Additionally : Free coffee, Bike parking, Free snacks, Free beverages, Free parking, In-house trainings.