Czech Speaking Customer Service - Remote in Athens, Greece

Join Patrique Mercier Recruitment JP in the vibrant city of Athens, Greece, as a Czech-speaking customer service representative! This exciting opportunity allows you to combine your love for customer service with the charm of living in one of the most historic capitals of the world. In this role, you will assist Czech-speaking clients with their inquiries and provide exceptional support to ensure a seamless customer experience. If you are dedicated to helping others and looking for a fulfilling career in a beautiful location, we want to hear from you!

Responsibilities

• Provide excellent customer support to Czech-speaking clients through phone, email, and chat.
• Handle customer inquiries and concerns efficiently, ensuring high levels of satisfaction.
• Maintain an up-to-date knowledge of the company's products and services to assist customers effectively.
• Document all customer interactions and resolutions in the company’s CRM system.
• Collaborate with team members to share insights and improve customer service strategies.
• Participate in training programs and team meetings to enhance skills and service knowledge.
• Offer feedback and suggestions for process improvements to enhance customer experience.

Requirements

Benefits