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FedExVecses, HUResponsibilities
The primary responsibility of the Operations Agent is to issue freight quotations and to organize and coordinate the transportation of assigned shipments while ensuring customer requirements are met.
Main Duties and Responsibilities :
Provide freight quotations to existing and potential partners
Make bookings with airlines and the Gateway center
Process, manage, and distribute all required documentation related to transportation
Organize pickup and delivery of shipments
Handle and manage claims and exceptions
Identify supplier / subcontractor performance issues and propose improvement solutions
Monitor shipments and ensure smooth execution of delivery
Requirements :
1–3 years of experience in forwarding, logistics, or transport operations
Intermediate level of English (written and spoken)
Excellent interpersonal and communication skills
Customer-oriented mindset
Strong problem-solving skills
Ability to work independently
Advantages :
Educational background in logistics (secondary or higher education)
Experience in a multinational environment
FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!