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Multilingual Customer Service Representative or IT Helpdesk Analyst

Multilingual Customer Service Representative or IT Helpdesk Analyst

Randstad HungaryBudapest, Hungary
Több mint 30 napja
Munkaköri leírás

What we offer :

  • Competitive salary and cafeteria
  • Annual bonus
  • Private Health Care Services
  • Life and accident insurance
  • Hybrid working model
  • A dynamic environment where your innovative ideas are always welcome

Picture URL

Organisation / Department

Our business partner is looking for new Multilingual Customer Service Representatives and IT Helpdesk Analysts . If you are interested in the field of Customer Care and working in a fast paced environment and you have excellent communication and problem solving skills then our offer is for you!

Job description

  • Being first point of contact for B2B partners (e-mails, phone calls)
  • Checking incoming information about client contracts,pricing, etc.
  • Provide exceptional support for clients with high understanding and communication skills
  • Cooperating with other departments (e.g. sales)
  • Managing orders for a specific region
  • Focusing on the transactional success of the order entry and its quality
  • Requirements

  • Full professional proficiency in English and any of the following languages : French, German, Hebrew, Polish, Romanian, Swedish, Norwegian  (written and spoken)
  • Ability to keep deadlines whilst identifying errors and recommend process enhancements
  • You are a customer focused team player with attention to details and prioritization skills
  • Strong communication skills and proactive mindset
  • Problem solving skills, with the ability to gather, organize, and illustrate ideas clearly and concisely
  • Must be eligible to work in Hungary (European citizenship or residence permit)
  • Information

    For further information contact me in the given email address below :

    fanni.racz@randstad.hu

    Hozzon létre álláshirdetést erre a keresésre

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