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Head of Policy Administration

Head of Policy Administration

Allianz Hungária Biztosító Zrt.Veszprém, HU
Több mint 30 napja
Munkaköri leírás

Head of Policy Administration

Are you keen on driving innovation? Do you excel in a culture of diversity, collaboration and trust?

Then let's care for tomorrow. At Allianz, you can count on having a voice, driving innovation and change and making an impact – for us, yourself and the world.

We are announcing an opening for the following position in our Veszprém Office with home office opportunities :

Head of Policy Administration.

What you’ll do :

  • Efficient Operation of Administrative Processes of the department :
  • Back-office portfolio management (relevant areas : MTPL, casco, home, industrial property, liability and agricultural insurance, accident, travel, and individual life insurance) and premium accounting (relevant areas : life and non-life insurance products)
  • Recording insurance contracts and premium data in databases, tracking changes in portfolios within the system (these form the basis for the following processes : premium refunds, commission accounting, claims settlement, issuance of certificates, administrative services, premium arrears collection), and invoicing processes when necessary.
  • Accounting and managing commissions based on incentive conditions, processing and disbursing commission invoices.
  • Managing fleet quotation processes.
  • Issuing reminders and handling the recovery of commission debts from departed agents.
  • Change management : transformation and efficiency improvement of the area's processes
  • Reviewing and implementing automation opportunities
  • Continuous monitoring and checking of performance indicators
  • Workforce management within planned limits, coordinating professional training
  • Close cooperation with partner areas
  • Analyzing customer feedback and handling complaints at the first level
  • Participation in regional and Group projects

What you bring :

  • College or university degree in economics
  • At least 4-5 years of leadership experience in the insurance sector, preferably in operations and customer service management.
  • Fluency in English
  • Basic familiarity with available AI tools such as ChatGPT
  • Excellent communication skills, proactive, dynamic personality
  • Experience in process optimization and automation
  • Knowledge of project management methodologies.
  • Category B driver's license
  • What’s in it for you? We offer the following benefits :

    Income :

  • competitive salary
  • bonus based on performance appraisal system
  • voluntary pension fund contribution (supplement to individual contributions)
  • discounted share purchase and free share options
  • reduced premium for insurance products
  • Health :

  • life, accident and health insurances
  • free comprehensive health check-up every year
  • sporting opportunities
  • Employee Assistance Program
  • work well programmes, monthly fruit days
  • and free coffee every day
  • Time :

  • hybrid working (2 days in the office per week on average)
  • 2 extra days off per year for everyone
  • other help : e.g. organising summer camps for children
  • Career :

  • continuous professional development opportunities (trainings, conferences, mentoring by expert colleagues, free usage of LinkedIn Learning, dedicated one hour of learning per week, opportunity to sign a study contract)
  • possibility to gain short or long-term international work experience within Allianz Group
  • talent development programmes
  • Acknowledgements :

  • our commitment to gender equality, i.e. equal opportunities and gender balance is certified by EDGE
  • Allianz Hungaria employees believe that wellbeing, flexible working, an inclusive atmosphere and a reliable, stable workplace are the most important values, as demonstrated by the international Great Place to Work (GPTW) certification.
  • Where is our office?

    8200 Veszprém Budapesti út 70 / a.

    Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. We are the global insurer of the Olympic and Paralympic Movements. We are united by the power of sport, and inspired by the values of the Olympic and Paralympic Games to inspire our community to make the future better for our customers and the world around us.

    Diversity of minds is an integral part of Allianz’ company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.

    We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

    We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.

    Join us. Let's care for tomorrow.

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