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Dutch Customer Solutions Specialist
transcosmos (TCIS)Debrecen, Debrecen, HU20 napja
Állás típusa
- Quick Apply
Munkaköri leírásFluent in Dutch : Strong written and spoken Dutch, with the ability to communicate effectively in English as well. Customer-Centric : A genuine desire to help people and provide excellent service. Tech-Savvy : Comfortable using Microsoft Office and CRM platforms (experience is a plus). Problem-Solver : Able to stay calm under pressure and think on your feet to resolve issues. Organized : You follow up on cases and keep track of details, ensuring nothing gets missed. Education : High school diploma (college-level preferred). Experience : Previous customer service or technical support experience is a plus. A full-time, stable position Paid training on systems, tools, and brand-specific knowledge Competitive salary and cafeteria benefit package A friendly, inclusive team environment with regular engagement activities Opportunity to support tech brands making a real difference in mobility, energy, and lifestyle Internal development and career growth opportunities
Are you passionate about helping customers and solving problems? We’re looking for a Customer Solutions Specialist to join our team and support our Dutch-speaking customers with technical queries and inquiries. If you are a good communicator, love troubleshooting, and enjoy providing excellent customer service, we would love to hear from you!
What You Will Do :
- Customer Support : Assist customers with inquiries and technical issues, providing clear, accurate, and timely solutions.
- Proactive Communication : Keep customers informed by reaching out to update them on their case status.
- Problem Solving : Troubleshoot issues efficiently and escalate when necessary to ensure customer satisfaction.
- Collaboration : Work with your team to deliver high-quality service and resolve customer concerns.
Requirements
What We’re Looking For :
Qualifications :
Languages : Must be fluent in Dutch (both written and spoken).
Benefits
💡Why Join Us?
Be the first point of contact for our customers and help us deliver outstanding service!
📩If you want to be part of a dynamic and supportive team and meet the above requirements, please send your CV.
Hozzon létre álláshirdetést erre a keresésre
Customer Specialist • Debrecen, Debrecen, HU