Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes - then read further!
Role background
Wolt is a Finnish technology company and were best known for our food delivery platform. In , Wolt operated in 4 countries and 10 cities across the Nordics. Fast forward to today, were a team of + people in 25 countries and over + cities, servicing over 29M registered users and have 50+ Wolt Market stores across our Wolt markets. As the platform economy is changing the ways consumers connect with restaurants and retailers, we are seeing a huge opportunity to be the industry leader with the amazing teams we have built globally.
We're currently looking for both part-time and full-time German speaking Support Associates to join our team in Budapest. We're also welcoming students to apply! If you are communicative, proactive and have a strong can-do attitude, wed love to meet you!
What youll be doing
- Customer Obsessed : At Wolt, our Support team knows that customer interactions serve a larger purpose than simply fixing problems; our mission is to provide customers with an out of this world and memorable experience, every time
- Team Oriented : Work with a diverse team of fellow Support Associates and liaise with our other Operations and Product team members to communicate any problems, bugs or other issues that may arise
- Communication : Fluidly and fluently communicate in German with our courier partners, customers, and merchants and adjust your tone to your audience
- Personal Touch : Were not afraid to play up the playfulness in our interactions, so creativity is a must!
- Attitude : Take ownership beyond the obvious
Benefits
Private health insurance (Wolt employees only)Cafeteria benefit - "Szép Card" (Wolt employees only)Wolt credits cashback benefitEmployee assistance programWolt-wide training programsTeam building eventsSnacks like fruit and drinks at the officeOur humble expectations
You are fluent in German , and able to work in EnglishYou have the right to work in HungaryYou are located in Budapest, as our team members work fully from the officeYou can work 20-40 hours per weekYou are able to work in shifts across mornings, days, evenings and weekends - we are open 7 days a week, from 9am to 1am. At the moment we are especially eager to find team members available to work during our peak hours in the evenings and weekends! : )You are a fast learner, attentive to both small details and the bigger pictureYou have a can-do attitude, you like to communicate with people and you are excited to work in a fast-paced environment