Patient Recruitment Lead

About IQVIA and the Patient Recruitment team

IQVIA is changing an entire industry through inspired innovation. Our People make the difference. We believe that great ideas can come from anywhere. Great products come from great ideas. And great ideas come from great people. We look for the very best people and then give them meaningful work to do. Join IQVIA and help us make the world a better place.

At IQVIA, we are currently growing and developing our Patient Recruitment operations team and we have positions open for enthusiastic candidates. If you are passionate about influencing healthcare from a patient’s perspective and putting them at the forefront of data-driven recruitment and retention strategies, one of these positions may be right for you. As a core member of our clinical team, you will have the ownership of and accountability for patient recruitment strategy. You will partner with our in-house experts and work very closely with them to deliver projects from start to finish.

Here is your opportunity to work in a fast-paced, innovative and forward-thinking organization at the cutting-edge of new delivery models. If you are interested, please get in touch today and don’t miss out! With a focus on delivering excellence to our clients, you will be working globally and cross functionally in a diverse role stretching across multiple therapeutic areas. You will be supported by an excellent management team and be part of a collaborative, fun and close-knit network of colleagues. IQVIA is an enjoyable place to work.

IQVIA offers a clear career ladder and your manager will help identify internal opportunities to allow you to grow, adapt and shine. On a daily basis you will be able to make a difference to our patients and our clients while advancing your career in the healthcare industry.

Patient Recruitment Lead Role

As a Patient Recruitment Lead you will be at the core of the delivery of patient recruitment and retention strategies. You will have a key role in the implementation and delivery of innovative solutions to enroll and engage patients in clinical trials. You will work very closely with our clients, as well as with the clinical and project leadership teams, and partner with our in-house experts such as Technology, Data sciences, Marketing, Creative and Content Development. You will lead and manage projects and be responsible for project success, including meeting key performance metrics, delivering within timelines, budget and customer satisfaction. Patients and their treatment journeys will drive your day-to-day delivery. You will regularly get involved in problems solving, process review, improvement activities and innovation implementation. You can also become a Subject Matter Expert on products, services and industry trends. You will be an advocate for our end-to-end services both internally and externally.

RESPONSIBILITIES

• Collaboration with internal delivery teams to manage the coordination, planning and implementation of Patient Recruitment and Retention operational plans, proposed by the Strategic Lead team, to positively impact recruitment and retention rates for assigned projects.
• Serve as the primary point of contact for clients and the ultimate responsible for the execution and delivery of the Patient Recruitment scope, as defined by the Strategic Lead team and awarded by IQVIA
• Serve as the patient recruitment expert for internal project teams, clients and other internal stakeholders to implement and deliver operational recruitment plans on new and / or existing projects needing recruitment and retention services.
• Communicate with clients and project teams to implement, monitor and report on the impact of recruitment / retention tactical plans; make additional operational and tactical recommendations as needed based on study performance.
• Coordinate operational and tactic-related project activities for the study team and client to ensure that overall project milestones are met.
• Manage the scope of work, objectives, quality of deliverables and other activities of assigned projects (based on scope, may co-manage or independently manage these projects) on time and on budget.
• Management of assigned project budget(s) to meet financial and company goals.
• Responsibility for financial reporting, tracking and ensuring the financial health and success of the projects
• Develop and implement risk management plans for minimizing impact on project objectives and deliverables.
• Represent IQVIA Patient Recruitment at site / client-facing meetings (i.e. KOM, IM, F2F / LL, etc.) to present strategy / rationale, train CRAs and site staff, and conduct recruitment support workshops as required.
• Maintain knowledge of current recruitment trends, vendors, deliverables and technologies to increase productivity and recommend additional support, as needed.
• Provide technical expertise as able in support of project specific and interdepartmental training efforts.
• Support continued process improvement within the patient recruitment team to ensure quality delivery.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

MINIMUM REQUIRED EDUCATION AND EXPERIENCE

Bachelor’s degree in a healthcare or other scientific discipline or educational equivalent; 3 to 6 yrs. of relevant industry experience; or equivalent combination of education, training and experience.

PHYSICIAL REQUIREMENTS

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at