Customer Support Engineer @ Liferay Hungary Kft.

Are you a tech lover? Do you enjoy investigating like a detective? Do you enjoy interacting with new people every day? If your answer is yes you are at the right place. Liferay is looking for a sharp and hard-working Customer Support Engineer to join our growing support team.   We are offering Customer Support Engineers a hybrid role (2 days per week in the office) workplace with freedom to explore their own ways with long-term learning opportunities and working with a continuously renewing set of technologies in a true 8-hour workday.

• Customer-focused engineer with a Computer Science background
• Ability to read and understand Java code (Min. 2 years)
• Experience working with various application servers (mostly : Tomcat), and various databases (mostly : MySQL, Oracle)
• Ability to speak, read, and write excellent English
• Good problem solving and interpersonal skills
• Motivation for continuous learning and improvement and flexibility to adjust quickly to changes
• Proven ability to work on multiple tasks at the same time while paying strict attention to details
• Passion for quality, client / partner satisfaction and new technologies.

Are you a tech lover? Do you enjoy investigating like a detective? Do you enjoy interacting with new people every day? If your answer is yes you are at the right place. Liferay is looking for a sharp and hard-working Customer Support Engineer to join our growing support team.   We are offering Customer Support Engineers a hybrid role (2 days per week in the office) workplace with freedom to explore their own ways with long-term learning opportunities and working with a continuously renewing set of technologies in a true 8-hour workday.

As a Customer Support Engineer you will have the opportunity to help resolve Liferay product issues for hundreds of companies in fields that range from entertainment to finance to government and more. , Manage multiple reported issues among various customers simultaneously , Investigate real-life scenarios that occur within Liferay’s products , Recognize and gather crucial information which lead us to the solution , Configure different java web based environments each day to test and aim to reproduce customer issues , Maintain a professional and quality relationship with customers through our internal ticketing system , Communicate status updates and drive communication with customers from start to finish , Work together as a team to deliver the best possible solutions through brainstorming and knowledge sharing , Create and assist in maintaining internal and public facing documentation ] Requirements : Java, Tomcat, MySQL, Oracle Tools : Jira, Confluence, GitHub, GIT. Additionally : Private healthcare, International projects, SZÉP kártya juttatás, Free coffee, Bike parking, Shower, Playroom, Free snacks, Free beverages, Modern office, Free parking, In-house trainings, No dress code, PS5.