Senior Analyst - People Analytics

Company Description

Wise is one the fastest growing companies in Europe and we’re on a mission : to make money without borders the new normal. We’ve got 16 million customers across the globe and we’re growing. Fast.

Current banking systems don’t let us send, spend or receive money across borders easily. Or quickly. Or cheaply.

So, we’re building a new one.

Job Description

We’re looking for a Senior Analyst who is passionate about our mission of Money Without Borders to partner with a global People Services team to drive data-based decision-making and deliver impactful insights.

People Services is made up of 6 functions covering People Operations, People Risk and Compliance, Employee Relations, Payroll, People Technology and Business Operations Support Services with a vision to drive fast, convenient, transparent Wise support, powered by smart tech and human advice. You’ll work with these teams to help build out their data assets, drive data-based decision-making using advanced analytics, and ensure robust measurement of the impact of the work.

This is a unique opportunity to join a growing People Analytics function and drive actionable insights within a People team that is serious about using data to shape the focus of its work.

Here’s how you’ll be contributing :

• Partner with senior stakeholders across the People Services team to solve key business questions and hypotheses, employing consulting techniques to prioritise analytical projects effectively according to impact.
• Aggregate data from a range of our People systems to derive actionable insights spanning People Services. Use the power of storytelling to deliver recommendations that empower the team to make informed decisions.
• Support the development and implementation of the People Services KPI tree and the target-setting framework (including SLAs), integrating these within reporting pipelines and our strategic projects.
• Embed analytical thinking and assessment into our People projects and initiatives; working with your project manager partner to lead the prioritisation of projects in People Services and measure their subsequent impact
• Apply advanced analytics and data science techniques to help drive operational efficiency in a shared service environment.
• Provide critical insights to assess the operational health of the People Services function, conducting detailed analysis of operational metrics to understand the impact on our Wisers’ experiences.
• Work with our People Risk & Compliance SME to develop and track our Key Risk Indicators for the People Function.
• Play a role in upskilling the analytical capabilities of the People Tribe at scale, and correctly interpreting People data from our self-serve dashboards and People Analytics products
• Work across our full People Analytics tool stack, building out our data infrastructure, working with Snowflake APIs and complex data sets, and using advanced analytics tools (including Visier) to gain insights and solve complex problems

Qualifications

Additional Information

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.

Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

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