IT Operations Specialist

Job Description

Do your tech troubleshooting skills shine brighter than a smartphone screen? Our Tech Support team is looking for a motivated problem-solver who’s eager to grow and enjoys tackling challenges head-on. This is your chance to join foodora and make a real impact by delivering outstanding support! Ready to dive in? Apply today!

Your mission :

• Provide support for internal IT systems, including troubleshooting endpoints (Windows / macOS), networks, and basic infrastructure.
• Oversee the deployment, management, and security of endpoint devices such as laptops and mobile phones.
• Support onboarding and offboarding processes by managing access controls and setting up necessary devices and systems.
• Perform IT procurement tasks, working with vendors to manage inventory and asset control.
• Assist in infrastructure support and escalate complex issues to the central IT teams for L3 support.
• Provide technical support for internal events, including virtual meetings and on-site setups
• Support different locations and offices and occassionaly travel .

We are looking for a true foodorian who thrives in a dynamic environment and embraces challenges head-on. To succeed in this role, you need to be service-minded and fearless, always ready to roll up your sleeves and find flexible solutions. A prestigeless attitude and the ability to adapt quickly are key, as you’ll be tackling a variety of tasks and providing top-notch support. If you’re solutions-oriented and eager to make a difference, we’d love to see you bring your energy and "can-do" attitude to our Tech Support team!

Qualifications

Studies have shown that women and some minorities are less likely to apply to jobs unless they meet every qualification. If you are interested in this role and you have most of the skills we’re looking for, we encourage you to apply anyway!

Additional Information

Why choose us?

Our selection process is continuous and the ad may close before the recruitment process is completed, if we’ve moved forward to the screening or interview phase.

Our recruitment process will include the following :

Telephone interview - Let’s cover the basics!

First interview - Time to know each other a bit better!

Case interview - Do your magic and show us your skills!

Start date : Upon agreement