Munch is a platform where restaurants, bakeries and other food providers can sell their surplus food at a discounted price in the form of surprise packages. It offers its users an opportunity to taste excellent foods while saving money and contributing to a more sustainable, greener future.
Join Munch & Nesnězeno - a food waste marketplace 🚀 - and let's take a stand against food waste together! 💚
Munch is an application which helps supermarkets, restaurants, and bakeries sell their surplus food very easily.
It’s a win-win solution for everyone because our partners can turn their loss into profit, our customers can save food with a 40-70% discount and we protect the environment as well. ♻️🌎
We are looking for a dedicated Operations Specialist !
This position is also suitable for students who are looking to gain valuable experience while making a real impact! ⭐️
Responsibilities :
- Customer Support : Resolving customer issues via phone and email
- Partner Support : Partner Onboarding & Full Munch Partner Support
- Administrative Tasks : Managing and controlling partner contracts
- Managing Payments
- Strongly collaborating with the Sales and Marketing Team
Requirements :
Native level Czech or Slovak and full proficiency in EnglishYou are precise, communicative, proactive and openFlexibility to work non-standard hours including early mornings, later afternoons, and weekends to support operational needsAdvantages :
Experience with customer or partner supportExperience with project managementYou speak Hungarian or RomanianWhat we offer :
Contribute directly to the fight against food waste and play a key role in a movement with significant global impact.Ensure your wellbeing with a comprehensive private medical and dental package.Enjoy an unlimited gym pass to keep you fit and active.Access to Udemy and Skillshare resources to enhance your knowledge and skills.Receive free credits to use on our platforms and experience our services first-hand.Enjoy the flexibility of working from home for a better work-life balance.Work in a dynamic and innovative start-up environment that offers personal and professional growth , while being part of a passionate, diverse team.In this role, you create value for every stakeholder : for nature, for the partners and for the customers. You can really see the day-to-day impact of your work and simply enjoy it.