B2B After-Sales Technical Support Specialist - English speaking

In this role, you'll be the go-to contact for the clients' dealers and service partners across Europe.

You will :

• Provide expert technical support to dealers and service partners via phone, email, and ticketing systems.
• Troubleshoot technical issues, track spare parts, and manage the logistics of exceptional shipments.
• Manage cases from initial contact to resolution, ensuring all issues are resolved.
• Collaborate with internal teams (including warranty, logistics, and finance).
• Assist in translating training materials and delivering both remote and on-site training sessions for partners.
• Support reporting efforts, data reconciliation, and periodic financial settlements.
• Uphold the highest standards of compliance, data security, and customer satisfaction.

Our business partner is looking for English speaking After-Sales Technical Support Specialists to join their team.

If you have experience in customer support, enjoy working in a dynamic and fast-paced environment, have strong communication and problem-solving skills, this could be the perfect opportunity for you!

What we offer :

Competitive salary and benefit package

Supportive working environment

Training support

Long-term career opportunity