Polish-Speaking Service Desk Analyst

Polish-Speaking Service Desk Analyst

About the Role

Join a modern IT service environment in Budapest as a Polish-speaking Service Desk Analyst. You will support users, assist with technical queries and help deliver a smooth IT experience across the company.

What You Will Do

Provide first-level technical support to Polish-speaking users

Diagnose and resolve basic IT issues remotely

Log incidents and requests in the system with high accuracy

Maintain communication with users until resolution

Escalate advanced technical issues to specialist teams

Requirements

Fluency in Polish (C1) and good English communication

Experience in IT support or customer service is preferred

Strong interest in technology and user support

Ability to stay organized and professional in a fast-paced environment

Ability to work in Budapest (on-site or hybrid depending on project)

What We Offer

Competitive salary

Private medical insurance and strong learning support

Full training provided

Friendly, multicultural team environment

Real opportunities to grow in IT service management

If you want to develop your IT skills while using your Polish language daily, this role in Budapest is an excellent opportunity for your next career step.