Job in Germany : IT Support 2nd Level (m / f / d)

Bietigheim-Bissingen is a city with many talents that makes something of itself - and produces great things. We in the city administration are also passionate about our diverse tasks. We tackle these together - whether in the organization, in the kindergarten or at the building yard. Together with a strong network of people, associations and organizations, we create the right solutions. So that our city becomes a little better every day.

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We are looking for you to join our IT team as soon as possible as

IT administrator (m / f / d) 2nd level support

How you make the city here :

• First point of contact for complex IT problems in 2nd level support and close cooperation with 1st level support
• Analyzing faults, identifying their causes and developing sustainable solutions
• Documentation of troubleshooting and coordination
• Support and optimization of specialist applications and organization of smooth operation
• Installation, configuration and updating of Microsoft Windows standard and specialist applications in the client and server environment
• Planning, testing and supporting the roll-out of specialist applications, including software updates and client deployments
• Close collaboration with the specialist departments and IT teams to ensure a smooth implementation
• Creation and maintenance of practical documentation, instructions and knowlege base articles for 1st level support
• Support in the planning and implementation of IT projects

The scope of duties is subject to change.

What makes you special :

Made for you :

Are you a problem solver (m / f / d) with a passion for IT systems and want to play an active role in the digital transformation of the city administration? Then you've come to the right place! We offer you a responsible role in a modern and secure public working environment. To strengthen our IT team, we are looking for you as a 2nd level support specialist for specialist applications.

Until 11.06.2025.

More information :

Telephone information on the field of work :

07142 74-217 - Mr. Maier

Information on personnel law issues :

07142 74-213 - Ms. Konrad

Data protection Imprint