French Service Desk Analyst Work from Home inHungary!

Join Our Team as a French Service Desk Analyst Work from Home in Hungary!

Are you fluent in French and English , with a passion for IT support and troubleshooting? We're looking for a Service Desk Analyst to provide top-notch support to users from the comfort of your home! If you excel in problem-solving and have a knack for delivering exceptional customer service, this full-time opportunity is perfect for you.

What You'll Do :

• Provide timely support via phone, chat, and email for IT-related issues
• Troubleshoot desktop, application, and mobile device issues (iOS / Android)
• Diagnose and resolve hardware, software, and access issues
• Take ownership of incidents, ensuring swift and successful resolutions
• Collaborate with experts for fast problem resolution
• Document solutions for future reference and escalate as needed
• Manage incidents while adhering to KPIs and service management principles

What We're Looking For :

Why Join Us?

Ready to take the next step in your IT career? Apply today and become a key player in delivering exceptional service to our clients!

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