French Service Desk Analyst Work from Home inHungary!Cross Border Talents • Budapest, Central Hungary, Hungary
French Service Desk Analyst Work from Home inHungary!
Cross Border Talents • Budapest, Central Hungary, Hungary
30+ days ago
Job descriptionFluent in French (C2) , with strong English skills (B2+) Experience in L1-L2 IT Support, preferably in Application Support / Software Development Strong communication skills (written & verbal) Familiarity with SDLC, databases, and OS components is a plus Work from home in Hungary with a competitive base salary Be part of a dynamic, international team with opportunities for growth Make a real impact while honing your IT and customer service skills
Join Our Team as a French Service Desk Analyst Work from Home in Hungary!
Are you fluent in French and English , with a passion for IT support and troubleshooting? We're looking for a Service Desk Analyst to provide top-notch support to users from the comfort of your home! If you excel in problem-solving and have a knack for delivering exceptional customer service, this full-time opportunity is perfect for you.
What You'll Do :
- Provide timely support via phone, chat, and email for IT-related issues
- Troubleshoot desktop, application, and mobile device issues (iOS / Android)
- Diagnose and resolve hardware, software, and access issues
- Take ownership of incidents, ensuring swift and successful resolutions
- Collaborate with experts for fast problem resolution
- Document solutions for future reference and escalate as needed
- Manage incidents while adhering to KPIs and service management principles
What We're Looking For :
Why Join Us?
Ready to take the next step in your IT career? Apply today and become a key player in delivering exceptional service to our clients!
#ServiceDeskAnalyst #ITSupport #RemoteJob #Hungary #FrenchSpeaking #TechJobs
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Service Desk Analyst • Budapest, Central Hungary, Hungary
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