Technical Project Manager - Client Facing

Deligo  is a leader in AI-powered self-checkout solutions for food service and convenience stores. We are trusted by global leaders like Compass, Sodexo and WSH Group in France, Switzerland and the UK.

Standing in line to pay is the most frustrating part of any retail experience. At Deligo, we make checkout fast and magical by leveraging our passion for technology. Our self-checkout kiosks - powered by advanced AI and computer vision systems - instantly recognize food and retail items, enabling a rapid checkout process without barcodes or manual scanning. To date, we've saved customers 25.4 years of waiting in line, and we're just getting started.

We are a tight-knit team of hardworking, passionate builders who take pride in our craft and value mutual trust and respect in everything we do. If you're looking to join a rocket ship, this may be a great opportunity for you.

What to expect

As a client facing project manager you will be a crucial link between product and customers. You will work closely with our sales and product teams to understand customer needs, provide technical expertise, manage new integrations and support the sales and deployment process.

This is how you’ll help us grow :

Co llaborate with the sales team to understand our customers' technical requirements and challenges

Contribute to the development of sales collateral, technical documentation, case studies, presentations, and product demonstrations tailored to customer needs

Manage new integrations and maintain existing ones in collaboration with the development team

Conduct product demonstrations and deliver technical presentations to potential customers

Provide pre-sales and post-sales technical project management to ensure all operational and technical requirements are met for the customer to succeed including kiosk order processing, shipping, invoicing and payments

Own and improve integration-related existing and new processes

Participate in the deployment and onboarding of new locations, build processes and collaborate with the customer support team

Participate in customer meetings and engage in discussions about the technical aspects of our solutions

Stay up-to-date with industry trends and competitor products to provide informed insights

Support the development of proof-of-concept (PoC) projects when necessary

What you’ll bring to the table :

Bachelor's degree in Engineering, Computer Science, Business or a related field, or equivalent work experience

Strong technical aptitude and a genuine interest in technology and innovation

Familiarity with Software Integrations – Experience managing or working with APIs, SaaS solutions, or product integrations

Ability to understand, communicate, and manage technical integrations and product-related challenges

Excellent Communication Skills – Both verbal and written communication are key for engaging with our customers and internal teams

Ability to translate technical concepts into clear and understandable language for non-technical stakeholders

Excellent communication skills, both written and verbal

Eagerness to learn and adapt quickly in a fast-paced startup environment

Strong problem-solving skills and the ability to think creatively

Customer-focused mindset with a passion for delivering exceptional service

Willingness to travel occasionally for deployments, customer visits and presentations ✈️

Professional proficiency in English is required

You get extra bonus points, if you have :

Experience in software testing or development is a plus

Professional proficiency in French or German is a plus

Experience working in a fast paced startup or scaleup environment

International studies or work experience

B2B Support role experience is a big plus

Previous Experience in Pre-Sales or Technical Sales Support – Understanding of the sales cycle and ability to contribute to technical sales collateral

What We Offer

A chance to be part of a tight-knit, diverse squad shaping the checkout experience of tomorrow

Joining at an early stage : you’ll have an outsized impact on a rapidly scaling company full of smart and motivated people

Competitive compensation

Tech gear to support your daily work

Frequent team buildings and annual company retreats

Inclusive and supportive work environment

Weekly team lunch on the house

Dog-friendly office 🐾

We’re looking forward to receiving your applications! If you have any additional questions, feel free to reach out to our Senior Talent Acquisition Partner, Katalin Hutera at khutera @deligovision.com . 🚀