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German Speaking Customer Solutions Specialist

transcosmosDebrecen, Hajdú-Bihar, Hungary

Több mint 30 napja

Munkaköri leírás

Location : telework

Type : Full time / Permanent

Hours : 40 hrs pw / Day-Shifts

Languages : GERMAN & English

About the Company :

Transcosmos is an international leader in Business Process Outsourcing (BPO) services including Customer Support services in German, French, Italian, Spanish, Portuguese, Polish, and English! We employ over 50,000 staff worldwide and support amazing brands!

If like us, you're passionate about technology, people and can speak advanced German AND English to a B2 level or your amazing new job is a tap away!....

Key Tasks and Responsibilities :

Provide expert knowledge on key information about products / services.
Process new orders and sales assistance to end users / customers.
Respond to all types of customer enquiries / returns.
Full Training Program & Ongoing Support is provided.

Requirements

At least high school diploma or equivalent

Positive and enthusiastic personality and approach to work

Ability to take right decisions, a strong sense of ownership and accountability

Ability to apply creativity to resolving problems

Organised, accurate, with the ability to multi-task

Excellent written and verbal communication

Willing to learn new skills and grow with the company

Language :

English (B2)

GERMAN (C1)

Benefits

Transcosmos is proud to offer such a fantastic and unique working environment, built on a successful family culture of ambition, experience and teamwork. We are proud to promote longevity and progression at every level with the following benefits :

Competitive remuneration package

Direct employment contract

Cafeteria

Training opportunities

Diverse and friendly work atmosphere

Modern office environment

Local and global career progression opportunities