Product Area Director

SAP Emarsys is a leading customer engagement platform that empowers marketers to deliver truly personalized, cross-channel experiences at scale. We help businesses build stronger relationships with their customers, driving increased loyalty and revenue. We're a dynamic and innovative company, passionate about pushing the boundaries of marketing technology. Joining our team means being part of a global network of talented individuals, working on cutting-edge solutions that impact millions of customers worldwide.

What you’ll do :

At SAP Emarsys, we are leaders in omni-channel engagement and personalization, driving innovation and delivering at high velocity. We are expanding our target customer segment to cover a greater portion of the SAP Installed Base, including increasingly complex enterprise customers and diverse industries across multiple business models (B2C, B2B, D2C).

We are looking for a highly experienced Product Manager / Product Leader to help to decisively shape the future of the Emarsys product. You will take ownership of the vision, strategy, and prioritization of a major product area within the Emarsys platform and have people management responsibilities.

You are experienced with the full spectrum of product management, including product discovery, requirements management, roadmap definition, prioritization, and successful product rollout. Collaborating closely with key stakeholders beyond engineering such as GTM teams, Product Marketing, and Service & Support is part of your daily routine.

Additionally, you excel at preparing effective communications tailored for internal stakeholders, senior management, and customer-facing interactions. As a Product Director on our team, you will manage and drive highly complex product initiatives that can span multiple teams, balancing potentially competing priorities and dependencies. Your ability to effectively plan, navigate, and resolve challenges in such complex environments will enable us to deliver timely innovations with lasting impact for our customers.

If you are proactive, self-motivated, and thrive in environments where you lead through influence and the quality of your work, we encourage you to apply. SAP Emarsys provides a supportive environment where you can truly take ownership and make a meaningful impact.

The Role :

Own and create strategy and market requirements documents for your product domain

Create a roadmap, semester, and cycle release plan for your product domain

Lead and grow a high-performing product manager team (disciplinary responsibility)

Manage risk related to your domain

Rollout new product capabilities as part of the release cadence

Support pricing updates in your domain

Show full domain expertise and thoughtleadership for your domain

Engage and support initiatives across Emarsys product beyond your domain supporting our overall vision

Own and drive selected product Initiatives across P&E and partner with customer-facing teams for pricing, launch and rollout initiatives

Support management reporting and product positioning

Support product-led customer facing events (e.g., Customer Advisory Boards)

Support and drive selected strategic customer escalations or initiatives (beta programs, co-innovations projects).

What you bring :

8+ years of experience as a product manager

Ability to facilitate a common understanding of different stakeholders on projects, manage their expectations, and challenge them

Proven leadership experience – at least managing a small team but possibly a whole product function

Self-motivation, pro-activeness and can-do attitude

Ability to abstract

Excellent in business communication and presentation skills

Professional business acumen

Ability to lead with quality and empathy

Resilience in stressful periods

Profound knowledge across product management toolbox (incl. Jira, Agile development, dual-track planning and execution)

Knowledge of Marketing Technology is a plus

Knowledge of SAP platform technologies or SAP CX portfolio is a plus

Very good Business Proficiency in English is a must

Meet your team :

Emarsys is a customer engagement platform which joined SAP CX in 2020 and we are expanding our addressable market to new customer segments and industries.

The product and UX team with in P&E incl. ~60 colleagues and is present in the following locations : Budapest, Vienna, Walldorf, Indianapolis, and Montreal.

What we offer :

• A wide range of learning opportunities (various trainings in-house, guilds, extreme coffee, meet-ups, team-building events).
• Modern office environment on the Danube riverside in Graphisoft Park.
• Shuttle bus to Graphisoft Park.
• Competitive salary and a positive environment.
• Flexibility to keep a good life and work balance in hybrid work environment.
• Freedom to choose your operating system on your Apple or Lenovo laptop.
• Various other extras : cafeteria (fix : private health package, optional : AYCM, SZÉP-card, health & pension fund, share now, nursery / kindergarten services), open and closed bicycle storage, unlimited coffee, Gym, Sauna, Table tennis, indoor sports activities, parking opportunity, extra vacation day for work anniversaries and for birthday.

At Emarsys, we are committed to building diverse teams with a rich variety of perspectives and experiences. If your job profile closely aligns with our essential requirements and business need, we encourage you to apply. We are dedicated to assessing your competencies, learning agility and passion and not your age, disability, familial status, sexual orientation, gender, race, ethnicity, religion or nationality.