Czech speaking Customer Advisor - Budapest, Hungary
Czech speaking Customer Advisor - Budapest, Hungary
Req ID# : 399916
Budapest, Budapest, HU
Job Description :
Come and work with us.
Do you want to contribute to an outstanding customer representative service?
Are you Czech native or fluent with strong communication skills?
Looking to make your career in a multicultural environment?
So we have the perfect opportunity for you !
Your future project : join our Czech Customer Support team.
As a customer service specialist in this project, your daily responsibilities will include :
- Provide first contact resolutions to customer queries
- Offer specialized customer support through written and phone communication
- Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
- Meet and exceed our customer service quality goals, compliance regulations and productivity targets
- Create amazing customer experience that people value and we are proud of
- Be responsible to follow the direction of management and provide feedback
To succeed in the role, you will need to have :
Native or Proficient level of Czech (C2)Advanced level of English (at least C1) both verbal and writtenPrevious experience in Customer Service preferredImpeccable communication skillsA calm, cool and level-headed attitude in every situationExcellent self-organizing skillsA proactive approach and willingness to work on own initiativeAbility to work under pressure, in order to achieve deadlines and KPI’sAbility to adapt to a continuously changing environment and proceduresKnowledge of Microsoft Office Pack (Word, Excel)Must hold EU citizenship or valid work permitBe a local candidate or willing to relocate to Budapest, HungaryBenefits.
Stable company background : We are the part of the Hungarian market since 1999. We are the part of one of the market leaders company in the CX sector.Health and Well-being : Company doctor contract with ExaMed private health consultant, and we offer support for glasses. Discount at ExaMed for your private consultation. In the part of our global well-being program, we use United Heroes application, which offers you challenges and articles on healthy lifestyle. Free dental check twice per year at our contracted private dentist for you and your close family.Engaging programs : Monthly Fun Days (treasure hunt, massage, etc.) themed days in the office, online games, challenges. Darts and table soccer in the office, coffee (coffee machine and coffee maker) and tea and soft drinks are available, free of charge. Referral program, charity events.Career program : Internal career opportunities, talent program for those who want to improve their skills. Paid professional training lead by our professional trainers.Compensation and benefits : Cafeteria (SZÉP card), team specific bonuses, jubilee bonus, free bank account at one of the market leader bank group, discount in DIY store and in a Hotel chain for the reservations.Extra holidays by Foundever : We provide extra holidays for some cases, full-paid father’s leaveMultilingual environment : Native colleagues from more than 25 nationalities, become a member of a friendly team, a company culture where we respect our diverse and unified teams, where we are proud of our achievements.Relocation package : If you’re moving to Hungary, we are helping you with the relocation (travel) and work related documents (health insurance, tax)Go further with Foundever®
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
Apply today!
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