Account Manager (German Speaker) - Relocation to Bratislava, Amazon Business

Customers rely on Amazon for convenient access to millions of products delivered right to their doorstep. The Amazon Business team is focused on re-imagining that experience to fit the specific needs of businesses and public organizations. Come be a part of a rapidly expanding $35 billion global business.

Amazon Business helps millions of customers worldwide—from small businesses, schools, hospitals, non-profit organizations, and government agencies, to large enterprises with global operations—reshape their procurement with cost and time savings, greater productivity, and insightful purchasing analytics.

B2B procurement is going through a digital transformation, and as an Account Manager you will lead this change for customers with our innovative Amazon Business solution.

We are looking for a candidate to join our team of Account Managers supporting the Spanish-speaking market. The Account Managers will support Amazon Business customers by assisting individuals to become Amazon Business customers and by supporting customers in their journey through blockers removal and collecting voice of customers to support in continuously improve our solution. As this team is the first touch to the customer, bar-raising professionalism and problem-solving skills are a must.

A successful candidate will have the ability to pivot quickly as this team will need to master current processes and develop new ones to better serve our internal and external customers. To be successful in this role, you will use your knowledge and passion of the B2B world to help customers grow manage efficiently their procurement, as well as develop new business opportunities.

Roles and Responsibilities

• Propose new services or features to our customers to build joint business plans with Amazon.
• Optimize your customers’ portfolio, their spending growth and operational efficiency with Amazon Business.
• Demonstrate natural curiosity to learn a variety of internal business tools, programs and processes to identify the right business opportunities while delivering excellent customer experience.
• Conduct deep-dives to identify new growth opportunities for our customers and automate processes for better purchasing partner experience.
• Partner with EU Sales team and Product Management teams to provide customer perspective as well as customer-driven product improvement ideas.
• Take ownership of impactful business driven projects by engaging with internal business stakeholders to dictate the direction of various programs.

Benefits

Base pay for this position is EUR 2000 gross per month. There will be further pay components such as a sign on bonus and the eligibility to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA. Company benefits apply subject to further terms, including annual membership in medical clinic, life insurance, retirement pension, meal voucher card, career development.

A day in the life

Roles and Responsibilities

About the team

Based in Bratislava, our Amazon Business team mission is to lead our customers (clients purchasing across all Amazon Business EU marketplaces) to mutual success by guiding them, building trust and passionately challenging ourselves as well as the status quo. The successful candidate will join a young and dynamic department covering 5 EU markets in a multi-cultural environment.

Our leadership team is committed to creating a positive team culture, with focus on individual strengths and team development. We do this through 1 on 1 discussions, individual career growth planning, role scope assessments and providing opportunity for stretch assignments and projects.

BASIC QUALIFICATIONS

PREFERRED QUALIFICATIONS

Our inclusive culture empowers Amazonians to deliver the best results for our customers.