Customer Contact Management Senior Analyst
Our Order to Cash (O2C) team aims for excellence, equipping Sanofi with a robust core model, seconded with best of breed digital solutions embedding artificial intelligence and machine learning functionalities.
Our international presence, our ambition to become a global reference player for all order to cash related processes mean that our team works on a variety of projects with opportunities for a rich mix of work. This leads to a challenging and stimulating professional experience full of growth and learning.
We offer a diverse and dynamic environment that’s growing at pace. Over the past two years, Sanofi Budapest Hub has doubled in size and increased its scope.
As one department within Business Operations, we’re also part of something much bigger. This provides opportunities for learning, growing, job moves and a diversified, fulfilling career.
Our function at a glance :
Our O2C team to handle the following activities :
1. Master Data Management
2. Sales Order Management
3. Requests and Disputes Management
4. Credit Risk and Credit Data Management
5. Collections and Customer Contact Management
6. Cash Application and Receivables Management
7. AR related Month-end Closing, Reporting and Non-trade Invoice Management
These operations are critical for Customer & patients products fulfillment, accurate accounting, generating cash flow, customer satisfaction.
Main responsibilities :
About you
Experience :
Soft skills :
Interpersonal skills :
Language :
Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing : a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue progress. And let’s discover extraordinary together.
Discover our , that serves as the moral compass that guides us when chasing the miracles of science to improve people’s lives. Please ensure to have read this document before applying.
Sanofi
SanofiCareers
joinSanofi
jobopportunities
careeropportunities
sscjob
Sanofi_Budapest_Hub
Budapest
LI-EUR
LI-HYBRID
Finance
ordertocash
processes
transitionproject
transition
custmercontactmanagement
customers
requests
requests
claims
ordermanagement
salesforce
frenchspeaking
pharma
orders
Pursue , discover
Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing : a desire to make miracles happen. So, let’s be those people.
At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.
Watch our and check out our Diversity Equity and Inclusion actions at !
Customer Management • Budapest