German Speaking Customer Service Specialist

Description : Handle front desk responsibilities and ensure smooth daily operations Oversee and update customer and product master data records Process incoming customer orders and monitor their progress through to fulfillment Respond to customer inquiries and manage requests in a timely and effective manner Coordinate the full lifecycle of complaints and claims, from initial logging to resolution tracking Support invoicing procedures and ensure accurate billing Communicate with clients and internal teams in a courteous, professional, and proactive way Requirements : have excellent written and verbal communications skills in German and English have a customer-oriented approach have good planning and organizational skill have experience in working with customers or in an international environment Benefits : Different bonus opportunities, wide range of cafeteria elements Life & health insurance, medical care package Home office Wide range of learning options Family friendly workplace Employees’ wellbeing programs If you are interested in the position, you can submit your application by clicking the "JELENTKEZEM" button!